Terms & Conditions
1. About these terms
These terms govern your purchase of digital products from Spinor. By placing an order you accept them. We may update them; the version shown at the time of your order is the one that applies.
2. What we sell
We sell digital codes and top-ups: gift cards, game credit, subscriptions and similar items. Everything is delivered electronically. Nothing is shipped.
3. Prices and payment
Prices are shown in Libyan Dinar (LYD) and include all charges. The dinar price is derived from the product's reference value using our current exchange rate, so it can change between visits. The price shown when you place the order is the price you pay. Payment is processed by our payment provider; we never store your card details.
4. Delivery
Codes are delivered immediately after payment is confirmed. You will find your code on the order confirmation page, in the email we send you, and in your account under My Orders. Direct top-ups are credited to the account or player ID you provide, and are not instant.
5. Regions
Many cards work only in a specific region. The region is shown on every product page. It is your responsibility to buy the region matching your account. A code redeemed on an account from the wrong region cannot be refunded.
6. Refunds
Because a digital code can be used the moment it is revealed, an order cannot be refunded once the code has been shown to you, except where the code is faulty.
If a code does not work, contact us through your order and we will verify it with our supplier. If the code is confirmed faulty or already used, we will replace it, or refund you if no replacement is available.
If you have not yet revealed the code, contact us and we will cancel and refund the order.
7. Correct use
You agree not to resell codes bought here as genuine retail stock, to buy on someone else's behalf without their knowledge, or to use fraudulent payment details. We may cancel any order we reasonably believe to be fraudulent.
8. Accounts
You may buy as a guest or with an account. Keep your login details private; you are responsible for activity under your account. Codes shown in your order history remain visible to anyone who can access it.
9. Availability
Products are subject to stock. If we cannot supply a code after taking payment, we will refund you in full.
10. Privacy
We collect only what is needed to process your order and deliver your code: your name, email, phone number and order history. We do not sell your data.
11. Liability
Our liability for any order is limited to the amount you paid for it. We are not responsible for losses arising from a code being redeemed on the wrong account or region, or from misuse of a delivered code.
12. Contact
Questions about an order or these terms: contact us through the website, or reply to your order email. Our support team is available around the clock.