How to activate your code

Redeeming your code is quick and easy:

1. Sign in to your account on the service this card is for.
2. Find "Redeem code" or "Add gift card" - usually under Account, Payments or Billing.
3. Enter the code exactly as it appears, including any dashes.
4. Confirm, and the balance or subscription is added to your account.

Note: region-specific cards must match your account's region (e.g. a US code works only on US accounts).

1. Your code appears on the order confirmation page as soon as payment succeeds.
2. It is also emailed to you, and kept in your account under My Orders.
3. Codes are hidden until you choose to reveal them. Select "Show full code" to display it, then copy it.

You do not need an account to buy. If you checked out as a guest, use the secure link in your email to reach your order.

1. Check the region matches your account. A card bought for one region will not redeem on an account registered in another.
2. Type the code exactly as shown, including dashes, with no extra spaces.
3. Confirm you are redeeming it in the right store for that product.

Still stuck? Open the order in My Orders and select "Report a problem". Our team is notified straight away and will follow up.