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How to pay

Payments are handled by T-LYNC

T-LYNC is a Libyan payment gateway. When you check out we hand you over to T-LYNC's own secure payment page to complete the payment, and they tell us the result.

Your card or account details are entered on T-LYNC's page, never on ours. Spinor does not see them and does not store them.

What you can pay with

  • Tadawul
  • Edfali
  • Sadad
  • Local bank cards, through Mumalaat

You choose which one to use on T-LYNC's payment page. If a method you expect is missing there, contact us and we will check it with T-LYNC.

Currency and fees

  • Prices are shown, and payments are taken, in Libyan Dinar (LYD).
  • The amount on your order is the amount you pay. We do not add a payment-processing fee on top.
  • The dollar value beside a card is its face value, not a second price - it tells you which denomination you are buying.

What we share with T-LYNC

To take a payment we send T-LYNC only what they need to process it:

  • the amount of your order,
  • your phone number and email address,
  • and a Spinor order reference so we can match the payment back to your order.

We do not send your card details, because we never have them. We do not send the contents of your order.

After you pay

  1. T-LYNC confirms the payment to us.
  2. We verify that confirmation directly with T-LYNC before releasing anything - this is what protects your codes.
  3. Your codes appear on the confirmation page, and stay in your account under My Orders.

If the gateway is slow, the page may show your payment as still being confirmed. You do not need to pay again - we keep checking, and your codes appear as soon as it clears.

How to activate your code

If a payment fails

  • A declined payment takes nothing from your account, and no codes are issued.
  • Your basket is still there - open your cart and try again.
  • If it keeps failing, the problem is usually at the payment method rather than at Spinor. Contact us and we will help.

Refunds

Card codes are one-time use, so an order cannot be refunded once a code has been revealed - the reveal step asks you to confirm this before it shows you anything.

If something went wrong before that, contact us with your order number. Refunds are arranged by our team together with T-LYNC; they are not automatic.

Still have a question about paying?

Our support team is available around the clock.

Contact us Spinor terms